Should each location have its own software instance?

Generally no. Separate instances break the shared client record and make group reporting a manual spreadsheet exercise.

How is inventory handled across locations?

Stock is held and counted per site with its own par levels, while group reporting aggregates usage and waste so product can be moved before it expires.

Does Med Spa Management charge per location?

Pricing is $449 per month for the clinic with unlimited providers. Confirm the arrangement that applies to a multi-site group before you commit.

For clinic owners

How to manage multiple med spa locations

Groups usually fail on one of two extremes: every site running its own system, or one system so centralised that nobody can see a single site clearly.

Short answer

Run multiple locations from one system with a single client record that follows the client between sites, stock held and counted per location, treatment and consent templates standardised across the group, pricing and service menus controlled centrally with permitted local variation, and reporting that rolls up to group level while still isolating each site's performance.

One client record, many sites

A client treated at two locations must have one chart, or the treatment history is incomplete wherever they present.

Provider access can still be scoped while the record itself stays unified.

Stock is per location, reporting is per group

Each site holds its own stock, par levels and expiry alerts. Group reporting rolls usage and waste up so you can move product between sites before it expires.

Standardise templates, allow controlled variation

Treatment templates and consent forms should be defined once for the group so records are comparable and quality is consistent.

Allow local variation only where it is genuinely justified — every exception is a future reporting caveat.

Compare sites on the same measures

Utilisation, rebook rate, average visit value and product waste per site, using the same definitions everywhere.

Same-store comparison is only meaningful when the underlying templates and menu are the same.

Checklist to take with you

Single client record shared across sites
Stock, par levels and alerts held per location
Group-standard treatment and consent templates
Service menu and pricing controlled centrally
Site-level and group-level reporting on identical measures

Common questions

Should each location have its own software instance?: Generally no. Separate instances break the shared client record and make group reporting a manual spreadsheet exercise.
How is inventory handled across locations?: Stock is held and counted per site with its own par levels, while group reporting aggregates usage and waste so product can be moved before it expires.
Does Med Spa Management charge per location?: Pricing is $449 per month for the clinic with unlimited providers. Confirm the arrangement that applies to a multi-site group before you commit.

Run this on one record

Rebooking intervals, reminders, waitlists, memberships, follow-up sequences and lapse queues all run off the client record in Med Spa Management.

See retention features

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