Med spa online booking that respects treatment rules
Your booking page is the front door of the clinic. It has to sell the consultation, block the bookings you cannot safely deliver, and collect enough commitment that the slot is still there on the day.
- Public booking page per clinic, listed in the clinic directory
- Consultation and treatment appointment types with their own durations
- Provider, room and device availability respected in real time
- Deposits and card-on-file holds on high-value slots
- Intake and pre-care sent automatically on confirmation
How it works in the clinic
- Step 1
Publish your clinic profile
Add your treatment menu, hours, providers and rooms; your booking page goes live on the directory.
- Step 2
Patients request a time
They pick a treatment and slot; availability reflects provider, room and device in real time.
- Step 3
Confirm and collect
Confirm from the dashboard, take a deposit, and intake plus pre-care instructions go out immediately.
Inside the feature
Appointment types, not generic slots
Each treatment carries its own duration, buffer, room, device and provider requirement. A filler consult cannot land in a laser room, and a thirty-minute treatment that really needs twenty minutes of numbing is scheduled honestly.
Consultation-first funnels
New patients can be routed to a consultation before any injectable is bookable, so first-time treatment requests are qualified by a provider rather than dropped straight into the diary.
Deposits and cancellation windows
Require a deposit per treatment type, set the cancellation window and apply fees automatically. The slots you protect are the ones with the highest product cost attached.
Waitlist and gap-filling
When a slot cancels, the waitlist is offered the opening automatically — matched on treatment, duration, provider and room so the replacement booking actually fits.
Frequently asked questions
- Can patients book online without creating an account?
- Yes. Patients request an appointment from your public clinic profile, and your team confirms it from the dashboard.
- Can I stop new patients booking injectables directly?
- Yes. Treatments can require a prior consultation, so first-time patients are routed to a consultation appointment type instead.
- Does online booking take deposits?
- Deposits and card-on-file holds can be required per treatment type, with cancellation windows and automatic fee application.
Related features
One record, from booking to rebooking
Online booking is part of Med Spa Management — booking, charting, inventory, consents, memberships and retention on a single clinical record.
Create your clinic account