Med spa membership software with entitlements that actually burn down
Memberships turn irregular aesthetic spend into predictable monthly revenue — but only if the plan is enforced at the till. Subscription billing without entitlement tracking just creates arguments at checkout.
- Recurring monthly and annual plans with member-only pricing
- Monthly credits that accrue, roll over or expire on your rules
- Entitlements applied automatically at checkout
- Pause, upgrade, downgrade and cancellation handling
- MRR, churn and member lifetime-value reporting
How it works in the clinic
- Step 1
Design the plan
Set price, included treatments or credits, rollover rules and member pricing.
- Step 2
Enrol at checkout
Patients join in clinic or online; billing recurs automatically.
- Step 3
Redeem automatically
Entitlements apply at the till and balances update on the record.
Inside the feature
Plans defined in treatments, not just dollars
A plan can include units of neurotoxin, a facial per month, a percentage off retail, or a fixed credit. Whatever the shape, the balance is visible to staff and patient.
Enforced at checkout
When a member is treated, entitlements apply before payment is taken. There is no discretionary discounting and no manual balance sheet.
Deferred revenue handled honestly
Unused credits are a liability, not income. Reporting separates cash collected from value delivered so the business is not flattered by unredeemed balances.
Retention you can see
Track member churn, redemption rate and the spend difference between members and non-members to know whether the plan is actually worth running.
Frequently asked questions
- Can memberships include treatment credits?
- Yes — credits can be denominated in currency, units or sessions, with your own rollover and expiry rules.
- What happens when a member pauses or cancels?
- Pauses, upgrades, downgrades and cancellations are handled with clear rules for outstanding credits and notice periods.
- Can I see membership revenue separately?
- Yes. Recurring revenue, redemption and deferred balances are reported apart from one-off treatment revenue.
Related features
One record, from booking to rebooking
Memberships is part of Med Spa Management — booking, charting, inventory, consents, memberships and retention on a single clinical record.
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