Botox CRM
A Botox CRM where the injection record is the client record
Neurotoxin clients come back on a cycle, and the value of the relationship sits in the detail of the last treatment: which areas, how many units, which product and lot, and when the review is due. Generic CRMs store none of that.
- Facial-map records with units placed per site
- Product, lot number and expiry captured on the record
- Vial burn-down and waste per treatment reported by injector
- Versioned consent frozen at the point of treatment
- Standardised before-and-after photography attached to the record
- Review and rebook intervals scheduled at the point of charting
What you get
Unit-level records that stay consistent between visits
Each treatment records the site, product, lot and units placed. The next visit opens against the previous record, so the injector sees exactly what was done last time instead of interpreting a free-text note.
Product and lot traceability
Vials open once and burn down across treatments. Lot numbers and expiry dates follow the record into inventory automatically, and waste per vial is reported by injector so product margin is visible.
Retention built into the workflow
Rebooking is prompted at checkout, follow-up intervals are set from the treatment itself, and lapsed clients surface automatically by treatment type rather than sitting invisible in a client list.
Reporting owners can act on
Revenue per provider hour, rebook rate by service, membership retention and product usage — all derived from the same record staff already complete, so nothing is re-keyed at month end.
Generic booking tools vs. Med Spa Management
| Generic spa software | Med Spa Management | |
|---|---|---|
| Treatment detail | Free-text note | Per-site units, product and lot |
| Inventory | Counted separately | Burn-down from the treatment record |
| Consent | Latest version only | Version frozen at treatment time |
| Recall | Manual list | Interval set when the treatment is recorded |
Frequently asked questions
- What is a Botox CRM?
- Client management software for practices offering neurotoxin treatments, where each client record includes the treatment detail — areas, units, product and lot — alongside consent, photos and follow-up scheduling.
- Does it track units and vials?
- Yes. Units are recorded per injection site and deducted from the open vial, with lot number, expiry and waste reported per injector.
- Does it schedule the next review?
- Yes. The follow-up interval is set at the point the treatment is recorded, so review appointments are not left to reception memory.
Related solutions
Run your clinic on the clinical record
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