Skincare CRM
A skincare CRM that tracks the course, not the single facial
Skin results come from a series. The system needs to know which step of the peel or laser course a client is on, what was used last time, what they are using at home, and when the next session is due.
- Course and series tracking with sessions completed and remaining
- Structured session records for peels, facials, microneedling and devices
- Pose-guided before-and-after photography attached to the record
- Retail and homecare purchases visible on the client profile
- Versioned consent and patch-test records where required
- Automated aftercare and rebooking at the correct interval
What you get
Course progress lives on the profile
Session three of six is visible before the client sits down, along with what was used, at what strength or setting, and how the skin responded — so the plan progresses rather than restarting each visit.
Photography that shows the progression
Images are captured against the same pose guides each visit and attached to the session record, with consent scoping controlling whether an image can be used outside the clinical file.
Memberships, packages and prepaid series
Recurring plans and prepaid series carry entitlements that burn down automatically at checkout, so front desk staff never manually count remaining sessions and deferred revenue stays accurate.
Retention built into the workflow
Rebooking is prompted at checkout, follow-up intervals are set from the treatment itself, and lapsed clients surface automatically by treatment type rather than sitting invisible in a client list.
Generic booking tools vs. Med Spa Management
| Generic spa software | Med Spa Management | |
|---|---|---|
| Series | Repeat bookings | Course with sessions remaining and interval |
| Session detail | Note field | Structured record per treatment type |
| Photos | Phone camera roll | Pose-guided capture on the record |
| Retail | Till receipt | Homecare history on the client profile |
Frequently asked questions
- Is this suitable for estheticians and skin clinics?
- Yes. Facials, peels, microneedling, dermaplaning and device treatments each carry their own record fields, courses and intervals.
- Does it track homecare and retail?
- Retail purchases attach to the client profile, so the treatment plan and the homecare routine sit in one place.
- Can I run prepaid course packages?
- Yes. Packages burn down automatically as sessions are delivered and remaining sessions are visible at checkout.
Related solutions
Run your clinic on the clinical record
Booking, charting, inventory, consents and memberships in one system built for medical aesthetics. Start free — no implementation project required.
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