Membership Entitlements Belong at Checkout

Recurring plans stabilise revenue only when the front desk can see, at the moment of payment, exactly what this patient is entitled to and what remains of it.

Each tier holds its bundle: a facial per cycle, a discount on injectables, banked credit, a complimentary add-on per quarter — plus the rules governing rollover, expiry and caps on accumulated value.

Charted treatments then consume entitlements automatically and member pricing applies before payment is taken. Nothing is reconciled at month end, which is where margin usually leaks.

Monitoring closes the loop. Two unused cycles or a failed payment flags the member into the retention queue for a check-in while the relationship is still warm, rather than after the cancellation email.